If you are not happy with your purchase you can return to us unused within 14 days of delivery. However due to the size of the packaging and cost of shipping, we are unable to cover the cost of the return shipment. All scooters are visually inspected, power tested and serial numbers noted down (this protects us against fraudulent returns and we do not share the data with anyone).
Order’s made with a non UK Credit card will be asked by the DPD delivery driver for a valid ID on delivery, this is simply due to lack of card security outside of the UK. No ID = No delivery.
All ‘next day’ orders placed before 1pm will be shipped same day. For our free 48 hour service the order must go through before 11AM. Any orders later than this we will try our best to get out but we cannot promise 100% fulfilment after those times.
Free – Parcelforce/ Royal Mail 48. These services are tracked and signed for.
Next Day by DPD. Full tracking and signed for service. Please download their app for further options (ship to shop not available on scooters due to the size of the box). We recommend delivery to your workplace if you are not going to be in. (leave safe is at your own risk and we do not recommend it on high value items)
Brighton & Hove City and local area, we will deliver to you directly.
We are based in Brighton and have ambitions to open a Highstreet shop this year. In the meantime, we run from our warehouse. If you would like to collect directly from us you will need to provide a phone number.
Royal Mail 48 Hour – FREE (On orders placed before 11am)
Royal Mail 24 Hour – £5 on orders under £200 (On orders placed before 11am)
DPD 24 Hour – £10 on orders over £200 (On orders placed before 1pm)
DPD 24 Hour – £15 on orders over £600 (On orders placed before 1pm)
EU Delivery – 3-5 days via DPD £5 under £200
EU Delivery – 3-5 days via DPD £14 over £200