Owners Section2019-01-16T17:14:29+00:00

Servicing & Video Tutorials

Xiaomi M365 Full Walkthrough

How to adjust the Xiaomi M365 Rear Brakes

How to Upgrade the Xiaomi M365 Firmware

Xiaomi M365 Puncture Fixing

Xiaomi M365 Wheel Alignment

Ninebot ES2 Rear Brake Replacement

Frequently Asked Questions

Why should I purchase from you and not a Chinese Seller?2019-01-16T16:56:22+00:00

There are multiple reasons why purchasing your new Scooter from us is a better decision in the long run. Chinese sellers do not fall under the same rules as we do under the UK Consumer Law, so when purchasing from a Chinese seller, expect the delivery company to add an extra 20% charge. Chinese sellers do not offer a guarantee with their scooters, as it’s almost impossible to send them back. Delivery time from us can be made the very same day of purchase, whereas waits of up to 3 months can be possible when purchasing from a Chinese seller.

Who can change my tyre?2019-01-16T16:57:48+00:00

We have a section dedicated to showing you how to change your tyre on the Xiaomi M365. Don’t feel comfortable changing the Xiaomi 365 tyre yourself? Any good bike shop will be able to help!

Where can I buy spare parts for my Scooter?2019-01-16T16:58:42+00:00

We stock spare parts for your scooter and can deliver them directly to you in just 24 hours!

Where does my Electric Scooter fall under UK Law?2019-01-16T17:00:05+00:00

The Electric Scooters that we offer come under the classification of AM vehicle. It is not legal to ride these scooters on public roads.

Can I get a discount if I order multiple Items or Scooters?2019-01-16T17:01:55+00:00

We are always more than happy to discuss a bulk order discount, all you have to do is email us at info@thescooter.shop and we will discuss your requirements.

Do you offer Next Day Delivery?2019-01-16T17:02:48+00:00

We offer a range of delivery options including, Free 48 Hour, Next Day delivery and even Same Day Delivery to those who live in or around Brighton & Hove.

Do you export your Scooters to the EU?2019-01-16T17:03:36+00:00

Yes! We can and regularly do export our stock to various parts of Europe.

What tyre pressure should I use for the Xiaomi M365?2019-01-16T17:07:34+00:00

Always keep the Xiomi M365 tyre pressure at 40psi.

Are there any checks I need to do before riding?2019-01-16T17:08:32+00:00

Before riding you should always check the brakes, tyres and hinge. Once a month you should also apply oil to joints and wheel bearings to keep your scooter in top shape.

How long does it take to charge the Xiaomi M365?2019-01-16T17:09:30+00:00

To charge the Xiaomi M365 from flat to full takes around 4 hours.

How do I clean my Scooter?2019-01-16T17:10:33+00:00

The best way to clean your scooter is by using a damp cloth or sponge and household washing up liquid. Do not use water jets or submerge the scooter in water as this could damage internal electronics.

Are your scooters water proof?2019-01-16T17:11:50+00:00

Our scooters are rated IP54 Water Resistant, however it is advised that you do not ride in heavy rain through deep puddles.